www.pdnpensioen.nl
63,144Visits
173Average visits per day
Some means of communication in figures
Digital newsletter
4,058Subscribers
4Sent
My PDN pension
68,494Visits
188Average visits per day
68.6%Post-Digital users
E-cards for 40-year-olds
128Total e-cards sent
Targeted mailing
10Sent
PDN Magazine
20,000Circulation
- EditionMay
- EditionOctober
Appreciation
NL Planner
7.7
Rating
My PDN pension
7.6
Rating
Pension Journey
Pension journey entering service
660Sent
294Visits
Personal conversations
162Count
Questions which can and have to be answered within three business days.
First-line questions
1,393Total
98.6%Timely
8Rating
More complex questions which have to be answered within ten business days.
Second-line questions
672Total
94.2%Timely
8Rating
Appreciation
Retirement pension grant
8.0
Rating
Partner pension grant
8.9
Rating
Value transfer
8.4
Rating
Appreciation of personal conversations
9.4
Rating
Conversations 162